Welcome

Children with emotional or behavioral challenges have their own unique needs. The Support Network’s Family Support Specialists partner with parents and caregivers throughout our region helping them develop effective strategies to become strong and successful advocates for their children, adolescents, or transition-age youth. Our services are free of charge.

The Support Network is a program of the Western Massachusetts Training Consortium that is funded by the Massachusetts Department of Mental Health. We serve the counties of Berkshire, Hampden, Hampshire, and Franklin.

Our Mission

The Support Network is committed to providing support for families whose children have mental health needs by broadening knowledge, building resiliency, reducing isolation and stigma, and imparting hope through the sharing of lived experience.

Our Core Values

We believe that by empowering families to be a strong voice for themselves and their children we can together reduce stigma and achieve the best possible outcome in a child life. We believe that our local, state, and national authorities should increase their knowledge about the importance of children’s emotional health and strive to create comprehensive, accessible services that will promote healthy child and youth development. We believe that those with lived experience are our greatest advocates to foster positive change in attitudes and beliefs regarding emotional health challenges.

What we do

Here at the Support Network, we work together to make a difference in children’s lives.

Not sure what to expect? Here’s some ways you can grow alongside your family and the Support Network:

  • Learn about special education in Massachusetts and the many systems of care and community resources.
  • Discover you and your child’s strengths and build a strong voice for your rights.
  • Participate in support groups where you can connect, share your concerns, receive information and become equipped to help others on their journey.
  • Educate yourself by attending trainings and conferences focused on issues related to children’s emotional health.
  • Research the latest information and resources in the comfort of our library or by browsing our website.
  • Engage in local, state, or national campaigns to raise awareness of our children’s needs and services.

Services

FIND MORE ONLINE RESOURCES

Upcoming Events

Surviving the Pandemic: Creating a New Normal

Are you concerned about how the pandemic is affecting your family’s social and emotional wellbeing? Learn how to support your children and yourself during these difficult times. Join the Support Network for a conversation with Karen Zilberstein, LICSW. Participation will be via Zoom.

Date/Time: Sept. 17th (12p)
Zoom ID: 264 212 8031

About Karen Zilberstein: Karen is a psychotherapist and advocate for children and families, especially those touched by trauma and the foster care system. She serves as Clinical Director of the
Northampton chapter of A Home Within, a national nonprofit that provides pro bono psychotherapy for individuals who have experienced foster care. She is the winner of two “Next Generation Indie Book Awards” for “Parents Under Pressure: Struggling to Raise Children in an Unequal America”

RSVP to Margery Jess at mjess@wmtcinfo.org or to Gretchen Emond at gemond@wmtcinfo.org. The first 10 participants to arrive on Zoom will receive a copy of Karen’s book.

COVID-19 and the Challenges We Are Facing: Panel Discussion with Transition Age Youth

The purpose of this panel is to bring to light how Covid-19 has affected our transition age youth. Some of the topics we will be discussing are:

  • Isolation
  • Social Media Overload
  • Remote Learning
  • Racial Disparities/Equality
  • Trauma
  • Work/Economics
  • Mental Wellness

Date/Time: October 1st (6:00 PM)
Zoom ID: 264-212-8031

Please pre-register at: Csantiago@wmtcinfo.org or (413) 218-5055

Virtual Support Group Schedule

SUPPORT GROUPS FOR PARENTS AND CAREGIVERS OF CHILDREN AND ADOLESCENTS WITH SOCIAL, EMOTIONAL, AND BEHAVIORAL CHALLENGES

Please join us weekly via Zoom for our Virtual Support Group.

MONDAY @ 6:00 pm

Zoom ID Number: 264 212 8031
Contact Person: Margery Jess / Gretchen Emond
Phone: 413-530-5488 / 413-530-4689
Email: mjess@wmtcinfo.org / gemond@wmtcinfo.org

YOU CAN ALWAYS CALL IN AT: (413) 232-9218 EXT. 800

TUESDAY @ 1:00 pm

Zoom ID Number: 264 212 8031
Contact Person: Jan Lamberg / Cynthia Santiago
Phone: 413-387-7161 / 413-218-5055
Email: jlamberg@wmtcinfo.org / csantiago@wmtcinfo.org

WEDNESDAY @ 1:00 pm

Zoom ID Number: 264 212 8031
Contact Person: Margery Jess / Gretchen Emond
Phone: 413-530-5488 / 413-530-4689
Email: mjess@wmtcinfo.org / gemond@wmtcinfo.org

Programa de Grupo de Apoyo Virtual

GRUPOS DE APOYO PARA PADRES, CUIDADORES DE NIÑOS Y ADOLESCENTES CON DESAFÍOS SOCIALES, EMOCIONALES Y DE COMPORTAMIENTO

Por favor únete cada semana en Zoom para nuestro Grupo de Apoyo Virtual.

JUEVE @ 1:00 pm (Spanish / Español)

Número de Identificación en Zoom: 264 212 8031
Persona de Contacto: Jan Lamberg / Cynthia Santiago
Teléfono: 413-387-7161 / 413-218-5055
Correo Electronico: jlamberg@wmtcinfo.org / csantiago@wmtcinfo.org

PUEDES LLAMAR SI PREFIERES AL: (413) 232-9218 EXT. 800

“The Support Network has been my primary source of information regarding mental health services available for my child. It was difficult to acknowledge that my child has emotional challenges and my Family Support Specialist has been a knowledgeable, compassionate and caring source of support throughout this ordeal. She has listened patiently and offered suggestions for resources available in Western Massachusetts. At the monthly support group meetings I have met other parents who struggle with similar challenges and I have learned from their experience.”
Parent Testimonial

Working to achieve happiness and balance 

The Support Network works with each family getting to know their strengths and concerns while providing one on one free consultation to tackle the barriers they face.

The Support Network engages families and community stakeholders in activities that will increase understanding of emotional development in children and youth.

The Support Network proudly participates in public forums shedding light on the challenges that parent/caregivers face in their unique struggle for their right to full and appropriate services.

The Support Network continually looks for opportunities to break the stigma associated with emotional challenges.