Children with emotional or behavioral challenges have their own unique needs.  The Support Network’s Family Support Specialists partner with parents and caregivers throughout our region helping them develop effective strategies to become strong and successful advocates for their children, adolescents, or transition-age youth.   Our services are free of charge.

The Support Network is a program of the Western Massachusetts Training Consortium and serves the counties of Berkshire, Hampden, Hampshire, and Franklin.  The Support Network also partners with Clinical and Support Options (CSO) in Franklin County as part of the Massachusetts Children’s Behavioral Health Initiative (CBHI) intensive care coordination program.

Our Mission

The Support Network is committed to providing support for families whose children have mental health needs by broadening knowledge, building resiliency, reducing isolation and stigma, and imparting hope through the sharing of lived experience.

Our Core Values

We believe that by empowering families to be a strong voice for themselves and their children we can together reduce stigma and achieve the best possible outcome in a child life.  We believe that our local, state, and national authorities should increase their knowledge about the importance of children’s emotional health and strive to create comprehensive, accessible services that will promote healthy child and youth development.   We believe that those with lived experience are our greatest advocates to foster positive change in attitudes and beliefs regarding emotional health challenges.

“The Support Network has been my primary source of information regarding mental health services available for my child. It was difficult to acknowledge that my child has emotional challenges and my Family Support Specialist has been a knowledgeable, compassionate and caring source of support throughout this ordeal. She has listened patiently and offered suggestions for resources available in Western Massachusetts. At the monthly support group meetings I have met other parents who struggle with similar challenges and I have learned from their experience.”
Submitted by a Parent

Dedicated to the Emotional Health of the Children of Western Massachusetts

What we do.

Working together to make a difference in children’s lives.

  • Learn about special education in Massachusetts and the many systems of care and community resources.
  • Discover you and your child’s strengths and build a strong voice for your rights.
  • Participate in support groups where you can connect, share your concerns, receive information and become equipped to help others on their journey.
  • Educate yourself by attending trainings and conferences focused on issues related to children’s emotional health.
  • Research the latest information and resources in the comfort of our library or by browsing our website.
  • Engage in local, state, or national campaigns to raise awareness of our children’s needs and services.

Working to achieve happiness and balance 

The Support Network works with each family getting to know their strengths and concerns while providing one on one free consultation to tackle the barriers they face.

The Support Network engages families and community stakeholders in activities that will increase understanding of emotional development in children and youth.

The Support Network proudly participates in public forums shedding light on the challenges that parent/caregivers face in their unique struggle for their right to full and appropriate services.

The Support Network continually looks for opportunities to break the stigma associated with emotional challenges.

How do I get Started?

It’s all starts by reaching out to us.  Contact us below and we’ll connect you to a Family Support Specialist.  You can also visit one of our support groups listed on the events page.

Contact Us

Phone: 413-536-2401 ext. 3007

Fax: 413-538-6337
Email: clambert@wmtcinfo.org

The Support Network is part of The Western Massachusetts Training Consortium located at:

187 High Street
Holyoke, MA 01040

The Consortium creates conditions in which people with lived experience pursue their dreams and strengthen our communities through full participation

The Support Network is funded by the Massachusetts Department of Mental Health and is a program of The Western MA Training Consortium.   The network is in collaboration with the Parent/Professional Advocacy League of Massachusetts – PPAL.net.