RESOURCES FOR FAMILIES
Note: This page is constantly being updated with new resources. Check back to see what else we have for you!
Crisis Services In Western Massachusetts:
Crisis services in Franklin, Hampshire and the North Quabbin area are provided by Clinical and Support Options (CSO):
- Franklin County: (413) 774-5411
- Hampshire County: (413) 586-5555
- North Quabbin: (978) 249-3141
Crisis services in Hampden County are provided by Behavioral Health Network (BHN):
- Springfield Area: (413) 733-6661
- Westfield Area: (413) 568-6386
Crisis services in Berkshire County are provided by the Brien Center:
- (413) 499-0412
Parents Helping Parents Parental Stress Line:
- Phone support: 1-800-632-8188
- Website: parentshelpingparents.org

State Agencies:
- Massachusetts Department of Mental Health (scroll down to see “Apply for DMH Services): www.Mass.gov/dmh
- Massachusetts Department of Children & Families: www.Mass.gov/dcf
- Massachusetts Department of Developmental Services: www.Mass.gov/dds
- Massachusetts Department of Public Health: www.Mass.gov/dph
- Massachusetts Department of Transitional Assistance: www.dtaconnect.eohhs.mass.gov
- Massachusetts Office of the Child Advocate: www.Mass.gov/childadvocate
- Massachusetts Department of Elementary and Secondary Education: www.doe/mass.edu
- Massachusetts Department of Youth Services: www.Mass.gov/dys
- Massachusetts Mass Health (apply online): www.Mass.gov/MassHealth
Special Education:
- The Federation for Children with Special Needs: Informing, Educating, and Empowering Families: www.fcsn
- Massachusetts Advocates for Children: www.massadvocates.org
- Special Needs Advocacy Network, Inc.: www.spanmass.org
- Wrightslaw: www.wrightslaw.com
- Massachusetts Department of Elementary and Secondary Education – Special Education: www.doe.mass.edu/sped
- Special Education Advisory Councils (SEPAC) in Massachusetts: www.spedchildmass.com
- Children’s Law Center of Massachusetts: www.clcm.org
- Family Education: www.familyeducation.com
Bureau of Special Education Appeals (BSEA):
- For general BSEA information: https://www.mass.gov/orgs/bureau-of-special-education-appeals
- To learn about BSEA mediation: https://www.mass.gov/mediation-at-the-bsea
- To learn about hearings at the BSEA: https://www.mass.gov/due-process-hearings
Children’s Mental Health:
- Parent Professional Advocacy League, “The Massachusetts Family Voice for Children’s Mental Health”: www.PPAL.net
- National Federation of Families for Children’s Mental Health: www.ffcmh.org
- National Institute of Mental Health: www.nimh.nih.gov
- American Academy of Child and Adolescent Psychiatry: www.aacap.org
- Children’s Mental Health Network: www.cmhnetwork.org
- Understood for All Inc.: www.Understood.org
- Families for Depression Awareness: www.familyaware.org
- Children and Adults with Attention-Deficit/Hyperactivity Disorder: www.chadd.org
- The Children’s and Adult Center for OCD and Anxiety: www.worrywisekids.org
- Child Mind Institute: www.childmind.org
- The National Child Traumatic Stress Network: www.nctsn.org
- ACES Connection: www.acesconnection.com
- Joining Forces for Children: www.joiningforcesforchildren.org
- Eating Disorder Hope: www.eatingdisorderhope.com
- Massachusetts Coalition for the Prevention of Suicide: www.masspreventssuicide.org
- Pacer’s National Bullying Prevention Center: www.pacer.org
Substance Use:
- Partnership to End Addiction: www.drugfree.org
- Substance Abuse and Mental Health Services Administration: www.samhsa.org
- Act for Youth: www.actforyouth.net
- Learn to Cope: www.Learn2Cope.org
- The Massachusetts Substance Use Helpline: www.helplinema.org
- Youth and Young Adult Substance Use Directory (MA Bureau of Substance Abuse Services): www.files.hria.org
- Gabor Mate’, M.D.: www.drgabormate.com
Anti-Racism, Anti Oppression and Social Justice:
- Center for Racial Justice in Education: www.centerracialjustice.org
- Embrace Race: www.embracerace.org
- Social Justice & Anti-Racism Resources (via the Consortium): https://wmtcinfo.org/social-justice-anti-racism-resources/
COVID-19:
- Massachusetts Department of Public Health: www.mass.gov/covid19
- Centers for Disease Control and Prevention: www.cdc.gov
- American Academy of Pediatrics: www.healthychildren.org
Last updated July 19, 2022.