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Crisis services in Franklin, Hampshire and the North Quabbin area are provided by Clinical and Support Options (CSO):

  • Franklin County: (413) 774-5411
  • Hampshire County: (413) 586-5555
  • North Quabbin: (978) 249-3141

Crisis services in Hampden County are provided by Behavioral Health Network (BHN):

  • Springfield Area: (413) 733-6661
  • Westfield Area: (413) 568-6386

Crisis services in Berkshire County are provided by the Brien Center:

  • (413) 499-0412

Parents Helping Parents Parental Stress Line:

Adult consoling an unhappy preteen boy at school

STATE AGENCIES: Massachusetts Department of Mental Health (scroll down to see “Apply for DMH Services) Massachusetts Department of Children & Families Massachusetts Department of Developmental Services Massachusetts Department of Public Health Massachusetts Department of Transitional Assistance Massachusetts Office of the Child Advocate

www.doe/ Massachusetts Department of Elementary and Secondary Education Massachusetts Department of Youth Services Massachusetts Mass Health (apply online)


www.fcsn: The Federation for Children with Special Needs: Informing, Educating, and Empowering Families Massachusetts Advocates for Children Special Needs Advocacy Network, Inc. Wrightslaw Massachusetts Department of Elementary and Secondary Education – Special Education Special Education Advisory Councils (SEPAC) in Massachusetts Children’s Law Center of Massachusetts Family Education

CHILDREN’S MENTAL HEALTH: Parent Professional Advocacy League, “The Massachusetts Family Voice for Children’s Mental Health” National Federation of Families for Children’s Mental Health National Institute of Mental Health American Academy of Child and Adolescent Psychiatry Children’s Mental Health Network Understood for All Inc. Families for Depression Awareness Children and Adults with Attention-Deficit/Hyperactivity Disorder The Children’s and Adult Center for OCD and Anxiety Child Mind Institute The National Child Traumatic Stress Network ACES Connection Joining Forces for Children Eating Disorder Hope Massachusetts Coalition for the Prevention of Suicide Pacer’s National Bullying Prevention Center

Substance Use: Partnership to End Addiction Substance Abuse and Mental Health Services Administration Act for Youth Learn to Cope The Massachusetts Substance Use Helpline Youth and Young Adult Substance Use Directory (MA Bureau of Substance Abuse Services) Gabor Mate’, M.D.

Anti-Racism, Anti Oppression and Social Justice: Center for Racial Justice in Education Embrace Race

COVID-19: Massachusetts Department of Public Health Centers for Disease Control and Prevention American Academy of Pediatrics

Last updated July 18, 2020.